One of London’s fastest growing Italian pizzeria groups turned to our hospitality payroll services to fix errors, reduce admin, and scale across multiple sites. They needed more than just a payroll processor, they needed a hospitality focused partner who understood the pace and complexity of running multiple busy restaurants. From managing tips and service charges to delivering accurate pay for hourly staff across locations, they turned to Williams Stanley & Co for a complete payroll transformation.
The group saw immediate improvements after switching to our hospitality payroll services, including reduced errors and real time wage visibility.
The Result
• Fewer staff queries and disputes
• On time PAYE and pension submissions
• Clean, consistent reporting across all locations
• Clearer wage forecasting and budgeting for operators
The Hospitality Payroll Challenge
In hospitality, payroll is not just admin, it affects your people, your operations and your reputation. For multi site operators, problems can build up fast:
• High staff turnover and variable hours
• Tronc schemes that are underused or mismanaged
• Payroll processes that differ from site to site
• Risk of non compliance with HMRC and employment law
• Poor staff experience leading to unnecessary churn
This group had already started to feel the impact:
• Recurring payroll errors and unhappy teams
• Manual systems that slowed everything down
• Unclaimed savings on National Insurance
• Operational strain with every new site launch
• Fines from late PAYE and pension submissions
Our Solution
Williams Stanley & Co delivered a full payroll rebuild, tailored for hospitality:
• Fully managed payroll bureau, connected to scheduling and accounting tools
• Cloud based platform giving staff instant access to payslips and tax documents
• Integrated with Xero, Rotaready and BrightPay
• Real time reporting for wage tracking and forecasting
• Compliance built in across PAYE, pensions and RTI
• Expert tronc setup to reduce National Insurance costs
“When I started looking for a new payroll partner, I stopped when we met Williams Stanley. They genuinely care about helping us grow. I’m now an advocate of the business.”
– Jonathan
The Impact
✅ 100 percent payroll accuracy — no more disputes
✅ Better experience for staff and managers
✅ Less admin and faster turnaround
✅ National Insurance savings through tronc efficiency
✅ Full compliance across PAYE, pensions and reporting
✅ Scalable payroll setup supporting new locations
Why They Chose WS&Co
• Most of our team come from hospitality backgrounds
• Proven expertise in tronc and tip management
• Seamless integration with accounting and rota systems
• Clear, fixed pricing with no surprises
• Trusted by over 600 hospitality operators across the UK and Europe